The complete toolbox for agent onboarding
Amplify agents with a real-time AI colleague
Let your agents focus on what humans do best: empathy and critical thinking. Our AI acts as a live colleague, handling data retrieval, analyzing sentiment, and managing administrative tasks in the background. This seamless partnership boosts agent confidence and delivers a smarter, more human experience for your customers.
Build better customer journeys with an AI design partner
Stop mapping journeys in silos. Our AI-powered design assistant lets you visually build, test, and deploy seamless customer experiences. Intuitively blend AI automation and human agent touchpoints, identify friction points before they happen, and iterate on your CX flow in real-time.
Lower training costs without compromising quality
Cut training expenses while delivering high-quality learning experiences with AI automation. Personalized simulations reduce the need for extensive classroom training, and real-time analytics help optimize performance. Reduce onboarding overhead and focus your resources where they matter most—building a skilled, confident team.